FAQs

What is Hopono?

Hopono is a Concept Store and online store offering a wide range of unique and innovative products for the home, office, leisure and a wide selection of gift items.

What types of products can I find at Hopono?

Hopono offers a variety of products ranging from home decor items, kitchen accessories, high-tech gadgets, educational toys, office supplies to original gift ideas and more.

Do you offer specific brands?

We offer a very wide selection of different brands, with a preference for brands with an eco-responsible conscience. We also favor European brands and maintain close ties with our suppliers to offer our customers quality products.

What makes Hopono a unique concept store in Brussels?

The name hopono comes from hoʻoponopono, a Hawaiian philosophy that advocates living in harmony with what surrounds us. It is on this idea that Hopono was created. Today, Hopono is the largest concept store in Brussels, offering a wide choice of several thousand items and employing a team of all different members. It is this melting pot of culture and intelligence that makes Hopono a unique place, where creativity and the pleasure of living intersect.

What are the opening hours of the Hopono concept store?

Our concept store is open Monday, from 11 a.m. to 7 p.m., and Tuesday to Saturday from 10:30 a.m. to 7 p.m.

What payment methods are available?

You can pay by Bancontact, Credit Cards (Visa, Mastercard, Maestro, American Express), Paypal, Ideal and Apple Pay.

Are the items available on the Hopono concept store website also available in store?

Yes , they are! Our stocks are the same and we place a lot of importance on letting our customers come and discover the items they like in our store!

Where is the Hopono concept store?

The Hopono Concept Store is located not far from Place du Châtelain: rue Simonis 55, 1050 Brussels, Belgium. Our store is accessible by tram 81, getting off at the Trinité stop or at Bailli; or with bus 54 and getting off at the same stops. (Google map)

How long do I have to exchange an item at the Hopono concept store?

All items purchased on our website or in store are exchangeable within 1 month. However, we make an exception regarding boxer shorts and underwear, which we do not exchange for hygiene reasons.

Is it possible to obtain a refund directly from the Hopono concept store?

Yes ! Any item (except boxers and underwear) purchased on our website or in store can be exchanged for a refund.

If I buy an item online, can I exchange it at the Hopono concept store in Brussels?

Yes , if a package does not satisfy you, you can have it refunded directly in store, even if you purchased it on our website!