Privacy policy

Personnal data

The information and data about you are necessary for the management of your order and for our commercial relations.

The data are kept by eP Sprl in your personal account: these data allow us to complete your transaction. Moreover, once registered, this data allows you to complete your future transactions faster.

We undertake not to distribute or sell any information about you.

You can oppose the processing of your personal data for direct marketing at any time, free of charge and upon simple request. You also have the right to oppose, free of charge, the use of your e-mail address for direct marketing. You may exercise these rights by sending an e-mail to hello@hopono-shop.com or by mail to the address below:

Hopono Concept Store, Rue Simonis 51/53 - 55, 1050 Brussels.

In accordance with the RGPD law, you can request your personal data collected by Hopono, as well as their deletion. This information is available in your customer area "My account" in the tab "My personal data".

If you placed an order with "guest" status, without creating an account, you do not have access to a "customer account" area. In this case, please send us an e-mail to hello@hopono-shop.com so that we can send or remove your data.